CLS LOGISTICS SERVICES PLC
- JOB PURPOSE & MAIN
MISSIONS:
- File owner from the file opening
until the archiving
- Process/Push the file all along
the file execution steps by mobilizing the appropriate resources
- POSITION IN THE
ORGANIZATION CHART
Under >> Client Operations Manager
- INTERNAL DIRECT
COLLABORATORS
·
Customs declarants
·
Invoicing clerks
·
Delivery/Port clerks
·
Customs clerks
·
Shipping Lines clerks
·
Documentation & FCVR clerks
·
Drivers
·
Implants
·
Archives
·
Transport department
·
Disbursement control
EXTERNAL DIRECT COLLABORATORS
·
Shipping Lines
·
Port Authorities
·
Government Agencies
·
Subcontractors
- MAIN TASKS AND
RESPONSIBILITIES DETAILS
·
Initiate
the file :
Create the file in the business
software after receiving instruction from the COM
Check all documentation required
(TO, B/L, commercial invoices...) and request missing documentation to the
client only through the COM
Launch the file printing +
collection
Place documentation in the file
folder
Update of the ship call date in the
business software
Creation of cash client in the
business software (before COM validation)
·
Process/Push
the file through the different stages
Must know at all-time what is the
process status of each file within scope
Require actions from each file process
protagonist following the SOPs in place: 
Request Verification/Tally operation
to be done & follow the process
Require declarant actions once
ship's arrival is known
Push for customs invoicing and
ensure correct dispatch (after COM validation)
Organize/support customs payment
procedure (customs clerk)
Request & Get the customs
delivery order from the customs clerk
Issue transport delivery order and
give it to delivery clerk
Collect proof of delivery
Request services invoicing &
control it & give it to dispatch after COM validation
·
Update
the business software
Update the business software every
time a process step is achieved: customs duties & taxes amount, declaration
number, transport delivery order, back from delivery...
·
Check
gross margin & disbursements with regards to quotation
Check supplier’s invoices in terms
of amount and purpose (consistency regarding reference quotation) and perform file
allocation before COM validation
Check the client invoices and
corresponding attachments (announced in the quotation)
Check the disbursements of each file
(comparison with quotation)
Alert/Inform manager when significant
discrepancy (debit or credit) between disbursements and initial estimation
(quotation)
·
Check
documentation
Control at each step that all
relevant/expected documentation is placed in the file folder (including emails)
Check the attachments joined to the
invoices to be sent to the client (must correspond to what is expected by the
client and defined in the quotation)
·
Alert/Inform
Management
Alert management in case of operational
issue (significant or not)
Inform management of any information
relevant regarding our business activity or environment
Identify issues raised during
operations processing whatever in scope or not- IN
CASE OF VACATION
- Client
Operations Manager
- TARGETS AND GOALS
- 100%
target on Quality of service KPI (including Client’s KPI)
- PERSONAL QUALITIES REQUIRED
- Organised
- Team
player
- Self
Starter
- Problem
Solver
- Ability
to work to tight deadlines
- Ability
to push people to a common goal.
- REQUIRED SKILLS
- At
least 2 years’ experience in clearing and forwarding
- Good
knowledge of Microsoft Office
- Good
use of email
- Excellent
communicator
- TOOLS
- Business
software (SPOT, Pegasus, Way)
- Standard
Operating Procedures
Contact:
Send CVs or meseret.michael@clslogistics.com
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